Returns & Exchanges
At Shop Joe Brands, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Items must be in their original, unworn condition with all tags attached to be eligible for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing